LOCHBUIE, Colo. -- Ambyr Carolus has spent the past two years searching for her mom because she refuses to believe she would willingly disappear.
"She was happy. You know, her family was everything. That's what makes me believe she just wouldn’t do this to us," said Carolus.
Her mom, Terri Ackerman, went missing on August 24, 2018 and the case has puzzled investigators ever since. The Lochbuie police chief called the case frustrating and said investigators are asking for the public's help.
"It's an odd situation and we aren't ruling out foul play," said Lochbuie Police Chief Tracey McCoy.
"That’s how my life has existed for the last two years, is constantly worrying, constantly thinking, reaching out to people — my brain doesn’t stop with it all," said Carolus.
Carolus said a lot of details are suspicious, including the last phone call she received from her mom. She said Ackerman was upset and crying when she called, which seemed odd because when she talked to her earlier in the day, she seemed fine.
"Then two hours later, she calls back and was crying and said, 'I cannot watch the kids,' and I didn’t understand," said Carolus.
Ackerman never showed up to watch the kids and hasn't been seen since.
"I went to work that day as normal. And that evening ... I got a call from her husband around 8:30 p.m. saying my mom was missing and he made a report," said Carolus.
Carolus said her mom also left behind her cell phone, keys and ID card.
Anyone with information about Ackerman's disappearance or whereabouts is encouraged to call the Lochbuie Police Department or the Colorado Bureau of Investigations.