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Denver Sheriff Department, new 911 call center hiring dozens of new employees amid shortage

Posted at 5:59 PM, Jun 06, 2017
and last updated 2017-06-07 01:25:22-04

DENVER – The Denver Sheriff Department is in high demand for new deputies.  

Simone Crittle, with the Denver Sheriff Department, says despite hiring 200 deputies last year, there are still several vacant positions.

“It's a constant challenge to get our staff up to the number where they need to be. We are about 18-19 people short right now,” said Crittle.

Crittle says deputies are required to work overtime, which creates tired deputies watching over inmates.

“They can be doing very long shifts and they can get very tired. What you don't want is to have fatigued officers in your facilities,” said Crittle.

Overworked deputies are also costing taxpayers millions. The problem goes back 10 years, when during the economic downturn, the city didn't have money to recruit.

But the sheriff's department isn't the only place hiring. The 911 center in Denver is looking to fill 27 positions in a brand-new facility located at 45th and Peoria to meet the growing need.

For more on information the job fair, click here.

Where: 

Denver Post Building

101. W. Colfax Avenue

Denver, CO 80202

When :

Saturday, June 10, 2017

9 a.m. – 3 p.m.

Inside 911 Call Center:

  • The call center will be twice the size of the existing facility
  • In 2016, Denver 911 received 958,610 calls for service
  • Of those calls, 92% were answers in 40 seconds or less and 83% were answered in 15 seconds or less
  • Denver 911 currently has:
  • 74 call takers
  • 46 dispatchers
  • 2 on-call call takers
  • 2 on-call dispatchers
  • 15 recruits in the academy
  • 12 employees in on-the-job-training
  • Denver 911 has 18 positions it will recruit for at Saturday’s event.
  • It takes nearly six months to recruit, hire and properly train staff before they can work on their own.