CASTLE ROCK, Colo. — The Douglas County Budget Department has issued an apology to about 7,600 property owners who were under-charged on property taxes to the tune of $5.5 million.
In a letter sent to affected property owners in the South Suburban Parks and Recreation District, Budget Director Martha Marshall said, "Due to a clerical error by the Douglas County Budget staff on the 2018 Mill Levy Certification, we erroneously omitted a portion of the south Suburban Park and Recreation District mill levy on the certification."
That means residential and commercial property owners in Acres Green, portions of Lone Tree, and the Province and Province Center neighborhoods were under-billed, and will be receiving supplemental tax statements in the mail before the end of March.
In the Frequently Asked Questions section of the Douglas County Government website, budget officials said they still have time to correct the certification this year and want to do so to avoid an adverse revenue impact to the Parks and Recreation District.
The county is still trying to identify why the error occurred in order to prevent it from happening again.
Marshall said the Parks and Recreation District was timely and accurate with their certification to the county and that the error is not a result of any action by the district.
"This unfortunate error was completely ours to own," she said.
To help answer questions about this matter, Douglas County has created a South Suburban Mill Levy Certification hotline at 720-733-6922. It will be staffed Monday through Friday, 8 a.m. to 5 p.m.
For additional information, visit the county's website and search South Suburban Park and Recreation Mill Levy Certification Error FAQ's.