AAA documents with customer information found on Englewood streets

AAA spokeswoman: Records should have been shredded

ENGLEWOOD, Colo. - Residents in an Englewood neighborhood woke up to quite a mess Monday morning. There were hundreds of documents littering their streets.

"It was widespread through several streets," said resident Jan Fitzgerald.

The documents were from a nearby AAA office and contained everything from member names, addresses and telephone numbers.

Fitzgerald said the discovery was disturbing.

"Our daughter and son-in-law are members of AAA and I would hate to think that their information could be at the disposal of being spread across any city USA," said Fitzgerald.

7NEWS took some of the documents to AAA's Colorado headquarters for answers.

A spokeswoman said she thinks someone took the documents out of a dumpster outside an Englewood AAA office. Employees recently moved out of the office and had thrown the documents in the trash.

"We realize that we did make a mistake in the disposal of this," said AAA spokeswoman Wave Dreher. "It should've been handled in a different way."

Dreher said the documents should have been shredded.

"They do have names and addresses of our members. I wish they hadn't gotten out, but I don't feel like there's been any breach," she said. "We are aware that there is no way any financial information that was out on public streets."

Dreher said the company has a strict shred policy for documents. AAA picked up the documents from the city to make sure no sensitive information was on them.

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