Agency to only hire certified deaf interpreters

Posted at 10:05 PM, Jan 21, 2016
and last updated 2016-01-25 16:34:56-05

Sitting in their attorney's office, Nicki and Kris Runge have much to celebrate.

"I'm actually very thrilled that the system has improved," said Nicki Runge, who has been deaf since birth. "We have been through so much."

Three months ago, Denver7 investigated the practice of sending uncertified interpreters to potentially critical situations.

The Runges had said that during the process of fertility treatments, the interpreters that were sent couldn't correctly translate in a potentially critical medical environment.

As it turns out, they weren't alone. They, along with another deaf client, ended up taking the translation agency, A&A Languages, to court.

Now, that agency has reached a settlement, and while the exact terms are confidential, the agency's policy now is to hire only certified interpreters.

The deaf community is also now lobbying legislators to create a state licensure board for sign language interpreters.

But the Runges have something else to celebrate: after all the trouble that started with fertility treatments, their real reason to celebrate has arrived.

Their daughter was born premature, but is expected to be out of the hospital soon.

"Her name is Ember," said Nicki. "She is a miracle for me."


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