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Target reduces hours, dedicates hour of shopping each week to 'vulnerable guests'

Target reduces hours, dedicates hour of shopping each week to 'vulnerable guests'
Posted at 6:58 PM, Mar 17, 2020
and last updated 2020-03-22 17:31:35-04

Target joins Dollar General and several smaller stores that will briefly open for seniors only. Target also said that it is reducing hours as demand for supplies are causing products to be out of stock amid a shopping frenzy amid the spread of coronavirus.

Starting on Wednesday, Target will open all of its locations for the first hour each Wednesday for "vulnerable guests." Target said those who are elderly and with underlying health concerns are invited to shop during the first hour of store open on Wednesday. The retailer said it is encouraging other guests to plan their shopping trips around this timeframe.

Target will also close daily at 9 p.m. until further notice.

“Families are counting on Target for critical supplies during this challenging time, and we’ll continue to do all that we can to keep our stores open. For weeks, we’ve been responding to the impact of the coronavirus by taking care of our team, rigorously cleaning our stores and helping our guests find the food, medicine and other essentials they need for themselves and their families,” said Brian Cornell, Chairman and CEO of Target. “As our team continues to adapt to the country’s fast-changing needs, we’re announcing plans to reduce our store hours and offer dedicated shopping hours for vulnerable guests. We’ll also maintain limits on select products and would ask guests to purchase only what they need so there’s enough supply to accommodate this increased demand.”

Target also made the following announcements on Tuesday:

  • Adding payroll hours to support more rigorous cleaning routines, including ensuring guest-facing surfaces like checklanes and touchscreens are cleaned at least every 30 minutes.
  • Leveraging its supply chain to prioritize and fast-track the flow of products that are in highest demand across key categories, including cleaning products, paper products, food, over-the-counter medicine and baby products.
  • Making back-up care available for all U.S. team members by waiving eligibility requirements, copays and other program details to ensure team members with caregiving needs can take care of their families during this time.
  • Waiving the company’s absenteeism policy and covering up to 14 days of quarantine and illness pay for team members with a confirmed case of COVID-19, as well as continuing to offer standing benefits like Paid Family Leave and free counseling services.
  • Closing all Target Cafés, Pizza Huts, Snack Bars, Beverage Bars, Starbucks seating areas and condiment stations in stores.