DENVER - Broncos fans are complaining about how ticket sales were handled for the AFC Championship Game against the New England Patriots Sunday at Sports Authority Field at Mile High.
Tickets were scheduled to go on sale to the general public on Monday at 10 a.m.
The Broncos tweeted at 10:13 a.m., "AFC Championship Game Tickets have sold out."
Tickets were sold by Ticketmaster online and over the phone.
However, 7NEWS employees and many viewers trying to purchase tickets at 10:01 a.m. got a message on Ticketmaster's website that said "tickets not available online." Phone calls to Ticketmaster were answered with a busy signal.
Other viewers ran into a similar problem.
Angie tweeted, "Tickets never even opened up to buy... furious."
"I doubt any where actually available," JJ tweeted. "Just a smoke screen. I was on at 10am and I couldn't find even 1 ticket."
A few minutes after the Broncos said the tickets were sold out, viewers said the Ticketmaster website was finally allowing users to request tickets to the game. However, even if you chose just one ticket, there was nothing available.
At the same time, Ticketmaster was offering to help fans re-sell their tickets. At 10:19 a.m., there were 991 ticket listings with price ranging from $388 to $3206 each.