Xcel: Work to restore natural gas service to areas of Longmont progressing, but slowly

LONGMONT, Colo. - Full restoration of natural gas service in Longmont is moving forward slowly, Xcel Energy officials said Wednesday.

Access to some areas and communities remains difficult, but Xcel said some progress is being made as conditions improve in the city.

"Even though access to some areas and communities remains difficult and we anticipate full restoration of natural gas service to take longer than our customers expect, some progress is being made as roads are cleared, waters recede and sites are safe for our crews to enter," Xcel spokesman Craig Eicher said in an email shared by the City of Longmont Police Department.

If you are in an area that may be flooded or if you may be evacuated from your home, Xcel asks that you do not attempt to disconnect your natural gas or electricity service yourself.

If you are returning to a home or business that was affected by floods, Xcel suggests taking extra precautions.  Do not attempt to turn on the natural gas yourself.  If the controls or any operating components on natural gas appliances were submerged, a trained service professional must inspect it prior to restoring gas service.  Manufacturers warn corrosion can cause gas valve failure, improper combustion and dangerous natural gas leaks.

If you detect a sulfur or “rotten egg” smell inside your home, leave your home immediately. Do not turn any electrical devices on or off and never use any phone until you are outside and safely away from the area. Then call 911 or call Xcel at 1-800-895-2999.

Stay away from downed power lines and assume they are energized. Call 911 or call Xcel at 1-800-895-1999 to report downed or damaged power lines.

More information about how to stay safe during natural gas and electric outages caused by floods is available on xcelenergy.com.

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