WESTMINSTER, Colo. - A garbage collection company stopped service without warning, impacting hundreds of residents including customers in Arvada, Westminster, Broomfield, and Federal Heights.
Paul Overdier pre-paid for trash collection service from Environmental Waste Solutions through June.
"You expect to get your household trash picked up once a week when you contract for it, and I was left holding the bag, or the trash so to speak," said Overdier.
Trash is also piling up outside Theresa Mincic's home in Westminster. She was unable to find out what was going on from the company, but learned more from the 7NEWS report on Monday.
"Last night on the news we heard that it was our trash company that was not picking up trash. I would just like them to return and refund my money for the two months that they have not picked up my trash," said Mincic.
7NEWS found the Environmental Waste Solutions garbage trucks parked in the back of a gated parking lot at 5760 West 60th Avenue in Arvada.
Within one week the Better Business Bureau of Denver/Boulder received 54 complaints against Environmental Waste Solutions. According to the BBB, "The company is in the process of being sold. The BBB is unclear if or when customers who paid for services in advance will be reimbursed."
7NEWS obtained court documents from an ongoing lawsuit that was filed against Environmental Waste Solutions in February 2013. Paperwork included in the civil dispute outlines financial issues within the company, along with concerns about tax liens against the business.
Possible price increases are mentioned In an email dated March 16, 2014, with the subject title, "Owner Meeting/Conference Call- state of EWS." The email was sent to Scott Wender, the Operating Manager of Environmental Solutions. The message outlines a list of eight issues within the company including, "Multiple IRS tax liens against EWS," possible insufficient funds, and current business licenses and vehicle (truck) registration for each company-owned vehicle, as a basic function of conducting business."
Three days before that email was sent, Paul Overdier, wrote a check to the Environmental Waste Solutions for trash pick-up service through the month of June. Overdier said he's frustrated with the lack of communication from the company.
"It doesn't give me a good feeling. If you can't fulfill your contract for your customers, let them know what's going on. If you can't provide the service, refund the money that you're not going to earn legally by hauling the trash," said Overdier.
7NEWS reached out to the company and the listed manager/owner. Our calls have not been answered.