LOVELAND, Colo. - The City of Loveland says an equipment malfunction on March 25 resulted in some water not being properly coagulated, a process that removes bacteria and particles.
In all, about 350,000 gallons may be contaminated.
7NEWS reporter Molly Hendrickson asked why it took the City of Loveland nearly two months to notify residents.
"We have not had anybody report to us any illnesses during that time period," said Water and Power Director Steve Adams.
Adams reports that the water was still disinfected and the probability of sickness is low. All water tests have come back clean since March, he said.
Joyce Vandewater, however, is now wondering if a flu-like illness she came down with recently was related.
"I assumed it was food poisoning and, yeah, really severe," she said. "I guess I'm just wondering why it's taking so long to get back to the public about it."
The city is required to notify residents of any contamination within 30 days.
"If there was for a minute any thought that we should've issued something sooner to our customers to let them know what was going on, we would've done that," said Adams.
"I definitely would like to see notification in a more timely matter," said Vandewater.
The city says it is reviewing its internal operating procedures and looking at improving the alarm when there is a similar failure in the future.
Anyone who has questions or has experienced nausea, diarrhea, cramps or headaches should call Water and Power at (970) 962-3000.