Family Of Woman Killed At Mall Says Mall Never Offered Sympathy

Family Says Krystal Martinez Was Headed Toward Better Life

The family of a 19-year-old woman shot to death at the Aurora Mall last week is remembering her as positive person who was headed toward a better life.

Krystal Martinez was shot trying to stop her boyfriend, Kyle Douglas Boyd, from arguing with two men inside the mall last Tuesday, police and her family said. Boyd, 23, and a bystander were also shot. Boyd is listed in good condition. Shopper Susan Holyfield, 48, was treated and released the day after the shooting.

The Martinez family expressed disappointment that their loss did not warrant personal attention from mall managers.

"A phone call is cheap but we haven't heard a word, and it hurts. It leaves a sour taste in my stomach," said Orlando Martinez, Krystal's grandfather. "I am really heartbroken that we have not even received a word of condolence from the mall."

Wearing T-shirts bearing the words "Love Lives Forever" and a picture of Krystal Martinez, nearly 60 family and friends gathered outside Orlando Martinez's home to talk about how the senseless shooting shook their close-knit family.

"We just wanted the public to know she was so loved by her family," said Melissa Martinez, Krystal's mom. "We are just devastated. We hope no family ever has to go through this again. ... When they take a life, they don't have a grasp of how many people they're affecting."

The victim's family told 7NEWS that they were escorted from the mall, when they went to the scene this week to remember Krystal.

The Aurora Mall responded saying, "Mall representatives approached family members to convey condolences and offer them private time. Once family members notified mall representatives they were ready to leave, they were offered an escort to their vehicle."

In defense of the mall, Aurora police said, "The Aurora Police Department acknowledges the request made by mall representatives for Krystal Martinez's family contact information. Our victim's services advocate made several attempts to pass the mall's request along, but during this very difficult time for the family, permission to release the family's personal information to mall representatives was never granted."

Aurora police caught both suspects quickly after the shooting.

Christopher Taylor, 20, of Denver, is being held on suspicion of first-degree murder and Gregory Holiday of Boulder faces a weapons charge.

The family is selling ribbons and T-shirts to help pay for Krystal's funeral. Donations are also being accepted for the Krystal Martinez Memorial Fund at City Wide Bank, located at 13731 Mississippi Ave. in Aurora.

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