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Snob Shop Customers Ask 'Where Are Our Clothes, Money?'

Owner Says Sudden Closure Related To Landlord Tenant Dispute

POSTED: 7:32 pm MDT March 17, 2010
UPDATED: 10:06 am MDT March 18, 2010

One of Denver's best known consignment shops closed abruptly Tuesday night, leaving customers wondering what happened to their clothes and money.

“I was just shocked that everything's gone,” said longtime Snob Shop customer Linda Gietl. “I was just here a few days ago.”

Customer Sheri Raders walked up to the empty storefront carrying an armload of clothes for consignment.

“The owner asked me to have them cleaned so I did," Raders said. “I’m really surprised they’re closed.”

The Snob Shop has been a fixture on East 6th Avenue for more than 20 years selling second-hand, high end clothing in the Cherry Creek and Congress Park neighborhoods.

“I am particularly distressed,” said customer Irene Rawlings, “because I was selling about a $1,000 worth of clothes and I was going to donate half of that to Dress for Success.

Rawlings still has a receipt for the 16 items she had on consignment at the shop.

“I took them in around Thanksgiving,” she said. “They told me to call them Feb. 18, so I did.”

Rawlings said that when she called, she was told they weren’t quite ready, and to call again.

When she called two weeks later, she said she was told to come to the store the week of March 15, but when she showed up, the doors were locked and the store was empty.

“I would like my clothes back, and I would like some money,” Rawlings said.

“The owner may have been having some financial difficulty,” Rawlings added. “If she had communicated with people, we would forgive her, but the fact that disappeared in the middle of the night with all of our stuff and not a word? I think that’s just really bad.”

Store owner Joanne MacDougall told 7NEWS that she closed the store because of a dispute with her landlord.

“I had to hire an attorney, and he re-negotiated with the landlord, but then the landlord changed his mind,” MacDougall said.

“I was worried about everyone’s clothes, so I moved them into storage,” she said. “The clothes are safe.”

MacDougall said she will be making contact with all of her customers in the next couple of weeks and that they will get their clothes back.

“That’s good news,” Rawlings said. “I hope she follows through with it.”
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