TheDenverChannel.com










Denver News
E-Mail News Alerts
Get breaking news and daily headlines.
Browse all e-mail newsletters

Phone Slamming Illegal But Not Uncommon

Greeley Man Finds He's Paying For Long Distance He Didn't Order

POSTED: 5:26 p.m. MST March 25, 2002

In the business, they call it slamming: switching phone companies on you without your OK.

fingers dialing

It's a trick that's about as old as the deregulation of the phone business and it happened to Neil Pelzer of Greeley.

Pelzer discovered that his phone bill had gone up by $5 a month.

Pelzer said he mostly uses his phone line to connect his computer to the Internet.

It's a simple hookup: A local call from an unpublished number and no need for long distance service.

For his long distance, he has a cell phone.

But the mysterious $5 charge was for a connection to MCI WorldCom, a long distance connection he didn't want.

A Qwest customer service rep told him that his number had been "slammed" and Pelzer said he wasn't going to pay the $5. He said the Qwest rep told him that they'd take him off but he would then have to pay $5.30 a month.

Pelzer wonders how someone tagged his unpublished number and, without his knowledge or permission, messed with his phone service.

Not legal, and not uncommon either, said Call7 For Help's Bill Clarke.

But Pelzer may be stuck with a $5 a month connection tab even though he has no long distance connection.

Qwest is allowed to stick that fee on your monthly bill just in case you make a long distance call, Call7 For Help reported.

Links We Like
Sponsored Content
If you’re worried about STD’s it’s important that you know the telltale signs. Check out the 8 signs that you may have an STD. More

Your bedroom is your sanctuary. Make it a stylish sanctuary with these twelve tips. More

If you have aspirations of becoming a millionaire, check out these five habits that may be worth emulating. More

House, home, garage
Been reading stories about the increase in home foreclosures? In the market to invest? Search a national database of homes on the block. More


Don’t be left out. Make the switch to Digital TV.

MyReport Network

E - News Registration focus group
  My Report Network: Tell your story on 7NEWS. Sign up to be a member of our My Report Network
Sponsored Links

MyReport Network

E - News Registration focus group
  My Report Network: Tell your story on 7NEWS. Sign up to be a member of our My Report Network