Qwest Could Release Customers' Information
Customers Can Prevent Account Data From Being Shared
POSTED: 3:43 p.m. MST January 2, 2002
UPDATED: 4:38 p.m. MST January 2, 2002
DENVER -- Unless Qwest customers take action soon, some of their personal information may go out to companies without their permission, 7NEWS reported.
Thousands of Qwest customers are being notified by a mailing insert that the company plans to share information that customers may consider private with its DSL and wireless subsidiaries.
The personal account information shared could include how many lines the customer has, features subscribed to, and calling and billing information including places a customer may have called.
According to company spokesman Tyler Gronbach, Qwest has no plans to sell account information to third parties. However, there's nothing to stop the company from doing so unless customers take action soon, 7NEWS reported.
To prevent account information from being releasead, individual customers can call (877) 628-3732 within the next 30 days, and businesses can call their Qwest representative.
Previous Stories:
- December 26, 2001: Is Qwest Selling Your Number To Telemarketers?
- December 13, 2001: Qwest Slashes 7,000 More Jobs
- October 26, 2001: Qwest Drops Plans To Charge For Unlisted Number
- October 18, 2001: Qwest's Plans To Charge For Non-Listing Blocked
- October 3, 2001: Qwest Wants To Charge To Withhold Addresses
- September 6, 2001: Qwest Refuses Code Red Refunds
- August 9, 2001: Qwest Billing Errors Greater Than First Thought
- August 9, 2001: Qwest Message Cites Media For Call Delays
- August 8, 2001: Qwest, Microsoft Partnership Upsets Some
- August 7, 2001: Qwest CEO Webcast Goes Pfzzt!
- August 7, 2001: Some Unhappy With Qwest DSL Service
- July 26, 2001: More Qwest Billing Errors Pop Up
- July 25, 2001: Qwest Posts Largest Quarterly Loss In Colorado History
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