DENVER - The deadline to register for healthcare insurance through 'Connect for Health Colorado' is Monday. According to the state's website, any person registered by the initial deadline will receive coverage starting Jan. 1, 2014.
The extended deadline is March 2014; however coverage will start later. For some Coloradans trying to beat the deadline, the registering process has been a frustrating waiting game.
A 7NEWS crew tried calling the customer service line the night before the deadline, twice. Around 4 p.m., there was a line of 67 people; the second call around 8 p.m. there was line of 53 people.
Jamie Simon started the registration process Oct. 6, days after the website opened. He did not get his plan until Dec. 19.
"Honest to God, I left at least 85 messages, and I got them documented each time," he said. "You can never get through, It’s impossible. The phone doesn’t even let you leave a message and nobody ever picks up."
Simon said he called, left messages and even got help in-person but he continued to get mixed messages.
"We called 11-8-2013 all is complete with my application...11-20, 12 days later, you did not complete the application process, you may reapply at any time but they just told me on the 8th that everything was complete," he said.
Simon, who has Type 1 diabetes said after all the hassle, the coverage did not make a difference because he could only afford catastrophic coverage.
Reporter Lindsey Sablan asked, "Is this what you expected?"
"Not all because I don’t have an opportunity to go to a doctor. I don’t," Simon answered.
If you have not registered, you will still be able to apply for health insurance and government subsidies.
To access the website, go to http://connectforhealthco.com/.