RALEIGH-DURHAM, N.C. -- A mother and her 2-year-old son were kicked off an American Eagle flight at the Raleigh-Durham airport, WTVD-TV in Raleigh-Durham, N.C., reported.

Officials said that the plane was taxiing to a runway when Jarrett Farrell began to get upset as the plane was in motion.

His mother, Janice Farrell, told WTVD-TV that she did everything she could to calm down her child but received little help from the flight crew.

"If they just would have been a little more understanding, I think that none of this would have been a problem," Farrell told WTVD-TV. "He just melted down. He saw me getting upset. He was upset. He was on the floor rolling around."

Farrell said after a while, one of the pilots came back to where they were seated and gave the pair a warning.

When Jarrett failed to calm down after that, the pilot returned to the cockpit and turned the plane around, Farrell said.

"The pilot made an announcement that there was a woman and her child on the plane and the child is uncontrollable. And at that point, I just broke down," Farrell told WTVD-TV.

She said when they returned home to Cary, N.C., she and her husband made a decision to call American Airlines corporate office. She said a representative on the phone apologized for the incident and told her is should not have happened.