Qwest Wants To Charge To Withhold Addresses
Fee Would Be Added In Four States, Including Colorado
POSTED: 8:02 a.m. MDT October 3, 2001
DENVER -- Qwest Communications International wants to charge
telephone customers in four states $1 a month to withhold their
addresses from the phone book and directory assistance.
Qwest wants add the fee in Colorado, Wyoming, New Mexico and
Idaho. The company plans to ask for the fee in the 10 other states
where it provides local phone service next year, spokesman Audrey
Mautner said Tuesday.
The service is now free.
Qwest filed its request for the increase Monday with the
Colorado Public Utilities Commission, which could decide by Oct.
31. If approved, the charge would begin Nov. 1, spokesman Terry
Bote said.
It was not clear when the request would be filed with regulators
in the other states.
Mautner said Qwest wants to charge for the omit-address service
because it costs the company.
No waivers would be available in Colorado to domestic abuse
victims or others who need to keep their addresses unlisted but
cannot afford the fee. Mautner said Colorado law does not allow it.
The Colorado Office of Consumer Counsel, a utility oversight
agency, probably will oppose the fee, director Ken Reif said.
Reif said the cost of adding or withholding addresses in phone
books and directory assistance is part of basic service rates and
Qwest has no right to increase it, he said.
Qwest wants add the fee in Colorado, Wyoming, New Mexico and
Idaho. The company plans to ask for the fee in the 10 other states
where it provides local phone service next year, spokesman Audrey
Mautner said Tuesday.
The service is now free.
Qwest filed its request for the increase Monday with the
Colorado Public Utilities Commission, which could decide by Oct.
31. If approved, the charge would begin Nov. 1, spokesman Terry
Bote said.
It was not clear when the request would be filed with regulators
in the other states.
Mautner said Qwest wants to charge for the omit-address service
because it costs the company.
No waivers would be available in Colorado to domestic abuse
victims or others who need to keep their addresses unlisted but
cannot afford the fee. Mautner said Colorado law does not allow it.
The Colorado Office of Consumer Counsel, a utility oversight
agency, probably will oppose the fee, director Ken Reif said.
Reif said the cost of adding or withholding addresses in phone
books and directory assistance is part of basic service rates and
Qwest has no right to increase it, he said.
Previous Stories:
- September 6, 2001: Qwest Refuses Code Red Refunds
- August 9, 2001: Qwest Billing Errors Greater Than First Thought
- August 9, 2001: Qwest Message Cites Media For Call Delays
- August 8, 2001: Qwest, Microsoft Partnership Upsets Some
- August 7, 2001: Qwest CEO Webcast Goes Pfzzt!
- August 7, 2001: Some Unhappy With Qwest DSL Service
- July 26, 2001: More Qwest Billing Errors Pop Up
- July 25, 2001: Qwest Posts Largest Quarterly Loss In Colorado History
- June 1, 2001: Is Qwest Selling Your Number To Telemarketers?
- May 14, 2001: Qwest Raising Pay Phone Rates Again
- May 11, 2001: Qwest Getting Back Into Long Distance
- May 2, 2001: Qwest Ordered To Refund $11.2 Million
- March 7, 2001: US West Retirees Fighting Qwest Use Of Pension Surplus
- March 1, 2001: Qwest Raising Rates On 411 Information Calls
Copyright 2002 by TheDenverChannel.com. The Associated Press contributed to this report. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.








